Privacy Policy

1. Who we are

CardsFlow operates this website and related services.

If you have questions about this Privacy Policy, you can contact us at:

• Email: support@cardsflow.net
• Support page: /trust/support-and-escalations/
• Company name: CardsFlow

2. What information we may collect

Depending on how you use the site, we may collect information such as:

We aim to collect only information that is reasonably necessary to operate the site, provide support, improve the service, and comply with legal or operational requirements.

• name and contact details
• email address
• account-related information
• support messages and inquiries
• billing related questions or records
• technical usage information
• device and browser information
• cookie or analytics data
• any information you voluntarily submit through forms or communications

3. How we use information

We may use information for purposes such as:

We do not sell your personal information unless explicitly stated and permitted by applicable law.

• providing and operating the website or services
• responding to support requests
• reviewing product or workflow inquiries
• improving content, usability, and support processes
• maintaining security and preventing abuse
• complying with legal obligations
• sending service related communications where appropriate

4. Cookies and analytics

We may use cookies and similar technologies to:

For more information, see our Cookie Policy.

• remember preferences
• understand website usage
• improve performance
• measure traffic and site interactions

5. How information may be shared

We may share information where reasonably necessary with:

We do not share information beyond what is reasonably necessary for service operation, support, compliance, or legitimate business purposes.

• service providers or vendors supporting the website or operations
• payment, technical, or infrastructure providers
• legal or regulatory authorities when required
• professional advisers where appropriate
• successors in the event of a business transfer, merger, or reorganization

6. Data retention

We retain information for as long as reasonably necessary to:

Retention periods may vary depending on the type of information and the reason it was collected.

• provide services
• respond to support issues
• comply with legal obligations
• maintain security and operational records
• resolve disputes or enforce agreements

7. Security

We take reasonable steps to protect information through operational, administrative, and technical safeguards.

However, no system can guarantee complete security. Users should also take reasonable steps to protect their own accounts, devices, and communications.

For more information, see Security & Data Handling.

8. Your rights and choices

Depending on your jurisdiction, you may have rights relating to your personal information, such as:

To make a privacy related request, contact:

We may need to verify your identity before responding.

• requesting access
• requesting correction
• requesting deletion
• objecting to certain uses
• withdrawing consent where processing is based on consent

9. International use

If you access the site from outside the country where CardsFlow operates, you understand that your information may be processed in jurisdictions with different data protection rules.

10. Third-party links and services

Our website may link to third party websites or services. We are not responsible for their privacy practices, content, or policies.

You should review the privacy policies of any third party service you use.

11. Children’s privacy

This site and its services are not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children where prohibited.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will revise the “Last updated” date at the top of the page. Material changes may also be communicated through the site or other appropriate channels.

Contact

For privacy questions, contact: