Prohibited Use
This page explains the types of activity that are prohibited, unsupported, or outside the intended scope of CardsFlow.
Our product is designed for lawful, clearly defined payment workflows such as:
- ad spend management
- travel spend management
- online service subscriptions
Use outside those boundaries may be restricted, unsupported, reviewed manually, or refused.
Why this page exists
Payment products require clear boundaries.
Not every online payment workflow is appropriate for every payment method, and not every request is compatible with our product scope, service rules, or risk standards.
We publish this page so users can understand where the product fits — and where it does not.
Prohibited use categories
The following categories are prohibited or unsupported on CardsFlow.
1. Illegal activity
You may not use CardsFlow for any unlawful activity, including the purchase of illegal goods or services, fraudulent activity, or transactions that violate applicable law or regulation.
2. Deceptive or misleading payment behavior
You may not use CardsFlow to misrepresent identity, conceal unauthorized activity, create deceptive billing patterns, or otherwise engage in misleading payment behavior.
3. Sanctions, restricted jurisdictions, or prohibited counterparties
You may not use CardsFlow in connection with sanctioned persons, prohibited jurisdictions, restricted entities, or any transaction that would create legal or regulatory exposure for the service.
4. Fraud, abuse, or unauthorized use
You may not use CardsFlow for:
- stolen or unauthorized funds
- card testing
- payment abuse
- refund or chargeback abuse
- account takeover activity
- attempts to bypass service restrictions
5. Unsupported high-risk categories
Some merchant categories, purchase categories, or operational uses may be unsupported even if they are lawful in some contexts.
If a use case is not clearly listed as supported, you should contact support before relying on the service.
6. Resale, sublicensing, or third-party misuse without authorization
You may not provide access to CardsFlow in a way that transfers responsibility to unauthorized third parties or uses the service outside the intended account structure.
Supported use cases
At this time, our content and product positioning focus on a defined set of supported workflows:
- ad spend management
- travel spend management
- online service subscriptions
If your use case differs materially from these categories, review all support and policy pages before proceeding.
What happens if prohibited use is detected
If we detect or reasonably suspect prohibited, abusive, or unsupported use, we may take action including:
- requesting clarification or documentation
- limiting account access
- refusing a transaction or workflow
- suspending or terminating service access
- escalating the matter for review where appropriate
If you are unsure whether a use case is allowed
If you are uncertain whether your intended workflow is supported, contact us before relying on the service.
Support email: [Support Email]
Support page: Support & Escalations
Related pages
Last updated
March 21, 2026